Comments on: License help

By: Daniel Georgiev (CEO)

Daniel Georgiev (CEO) — Sun, 01 May 2022 09:37:17 +0000

The code is connected to the E-mail that you used for the purchase
We don’t have direct access to personal information related to your e-mail, purchases, or code but
You can see your code by registering into our User Panel
For Subscriptions it’s in the Subscriptions page in the User Panel not in the License page
We have a guide for this here 🙂
https://iristech.co/faq/how-to-find-my-license/

By: Colleen C.

Colleen C. — Thu, 28 Apr 2022 23:51:40 +0000

Hi! I bought the license to pro on Jan 31 of this year and put in the code, and it didn’t work. Now the code is gone. How can I access a new code so that the software works. Now I’m paying 1.99 a month to supplement for the care but want to be able to use the pro since i bought it. I went on dispatch and got no response or help.

Thanks for your help here!

By: Daniel Georgiev (CEO)

Daniel Georgiev (CEO) — Thu, 19 Nov 2020 21:55:17 +0000

In reply to Hitesh Chadha.

From the User Panel:
https://iristech.co/faq/moving-licenses/

By: Hitesh Chadha

Hitesh Chadha — Mon, 16 Nov 2020 19:43:31 +0000

I just purchased iris pro few days back however my machine has crashed now when im applying code it says you have already applied license code on another machine. Request pls help.

By: Valentina Aleksandrova

Valentina Aleksandrova — Mon, 16 Sep 2019 12:39:08 +0000

In reply to Saevar.

Hi Saevar,
You can write to us at contact@iristech.co with the email connected to your license or the activation code for assistance

By: Saevar

Saevar — Sun, 15 Sep 2019 20:46:24 +0000

Hi!
Bought a license some time ago since I liked the software so much.
Now I just purchased a new computer and I seem unable to move the license?
It simply says I need to install the older version, which I’m fine with.
It’d be good though to know where exactly I’m supposed to download it?

By: Valentina Aleksandrova

Valentina Aleksandrova — Mon, 02 Sep 2019 09:35:12 +0000

In reply to Lewis.

Hi Lewis, glad you’re enjoying Iris 🙂
If you have some time we’d be happy if you could leave us a review on our facebook page here:
https://www.facebook.com/iristech.co/reviews/
Or on Google Maps here:
https://g.page/iristech?share
It helps us build trust and work on improving our services 🙂

By: Lewis

Lewis — Sun, 01 Sep 2019 13:49:26 +0000

It’s amazing I appreciate to use this apps in my desktop.

By: Iris (Team Member)

Iris (Team Member) — Sun, 23 Dec 2018 13:51:58 +0000

In reply to Karl Jacobs.

Updates that include new features are paid unless you have the version that includes all future updates
Subscription does let you use both Iris Pro and Iris mini Pro but one at a time, basically meaning that you get to choose which version to download and use
We have a short video comparing all the Iris licenses here:
https://www.youtube.com/watch?v=jDodY2s70AI&index=24&list=PLYgsC6pUhQFpDMsoxDQQgZYaikOFzevw6
It should help 🙂

By: Karl Jacobs

Karl Jacobs — Sun, 23 Dec 2018 09:38:46 +0000

How much will program updates cost, each time?
What is the difference between mini pro and iris pro?
Does monthly subscription cover pro versions? (It’s not clear in the text: “Activates both Iris and Iris mini”)

Thank you.

By: Iris (Team Member)

Iris (Team Member) — Tue, 27 Nov 2018 13:56:45 +0000

In reply to Peter & Linda.

You can check our pricing here:
https://iristech.co/buy-iris

We also have a multiple computer sub here:
https://iristech.co/buy-subscription/

And depending on your mobile OS:

iOS version is free and it’s here:
https://iristech.co/iris-ios

Android version:
https://play.google.com/store/apps/details?id=co.iristech.iris_pro

By: Peter & Linda

Peter & Linda — Mon, 26 Nov 2018 02:31:28 +0000

Hi Daniel & team;

I just read an article by Dr. Mercola that included a link to your site, and a recomendation for your software for healthier computer screen light. His article may be a bit outdated, because he wrote that you had a suggested donation of $2 to have this permanently on my computer. Can you tell me how much it would cost to have this technology on my laptop, my husband’s laptop, my mother-in-law’s tablet who lives with us, and our two cell phones? Thanks for your help.