Comments on: Troubleshooting Cydia Impactor

By: Valentina Aleksandrova

Valentina Aleksandrova — Sat, 04 Jan 2020 14:13:58 +0000

In reply to Victoria. That could be happening if you're device isn't jailbroken

By: Victoria

Victoria — Thu, 26 Dec 2019 19:11:25 +0000

In reply to Valentina Aleksandrova. I have the same problem but that solution on the website doesn't work. I didn't install any similar apps before.

By: Valentina Aleksandrova

Valentina Aleksandrova — Tue, 24 Dec 2019 22:54:36 +0000

In reply to Jom.

When you open the page, you’ll see a table of contents with all the possible issue you can encounter 🙂
The one you are looking for is number 7

By: Jom

Jom — Tue, 24 Dec 2019 09:40:09 +0000

In reply to Valentina Aleksandrova. can you be more specific? trying to install an app at apple tv and the same error here! Where on the page is the possible solution? Thanks!!

By: Valentina Aleksandrova

Valentina Aleksandrova — Wed, 18 Dec 2019 14:24:06 +0000

In reply to Aaron B.

Hi Aaron,
See this article:
https://cydiaimpactor.online/cydia-impactor-errors/

By: Aaron B

Aaron B — Sun, 08 Dec 2019 15:08:30 +0000

Hi,

I have followed your most recent Iris to iPhone instructions however I receive the following error:

file: installer.ccp; line: 71; what:
_assert(!teams.empty())

I am not sure if it could be an iTunes issues because I’ve had iTunes installed on my laptop long before downloading Iris so I never go the prompt to allow it access. Any help would be greatly appreciated!

By: Valentina Aleksandrova

Valentina Aleksandrova — Mon, 25 Nov 2019 15:30:15 +0000

In reply to Charlotte.

Hi Charlotte,
You can download the Mac version from here:
https://iristech.co/iris-changelog/#version-1.1.6-for-mac

By: Charlotte

Charlotte — Sun, 24 Nov 2019 22:29:04 +0000

Hello,

each time I’m trying to put in my login and password on my Mac computer, I’m getting this error “installer.cpp, line 71, what / _assert(!teams.empty())”. I checked all the possible websites and forums but it didn’t help me. Could you please tell me what I have to do?

Thanks in advance

By: Valentina Aleksandrova

Valentina Aleksandrova — Sun, 17 Nov 2019 21:39:28 +0000

In reply to parsa.

Hi Parsa,
Write to us at contact@iristech.co with the details for your license, device and issue

By: parsa

parsa — Thu, 14 Nov 2019 19:36:30 +0000

In reply to vojta. my problm too please help me to sokv it

By: Valentina Aleksandrova

Valentina Aleksandrova — Tue, 12 Nov 2019 12:06:47 +0000

In reply to Vojtěch Šimek.

See this page:
https://cydiaimpactor.online/cydia-impactor-errors/

By: Vojtěch Šimek

Vojtěch Šimek — Fri, 08 Nov 2019 15:00:29 +0000

In reply to Valentina Aleksandrova. I have never installed Iris before, there is nothing to remove in the phone.

By: Valentina Aleksandrova

Valentina Aleksandrova — Fri, 08 Nov 2019 14:14:21 +0000

In reply to vojta.

https://www.reddit.com/r/jailbreak/comments/60eoit/question_cydia_impactor_installercpp_71/

By: vojta

vojta — Fri, 08 Nov 2019 14:06:57 +0000

Now Im getting this error: installer.cpp, line 71, what / _assert(!teams.empty())

By: Valentina Aleksandrova

Valentina Aleksandrova — Fri, 08 Nov 2019 14:02:07 +0000

In reply to vojta.

See this page:
https://www.reddit.com/r/jailbreak/comments/7wa84v/tutorial_how_to_fix_lockdowncpp57_cydia_impactor/

By: vojta

vojta — Fri, 08 Nov 2019 13:59:33 +0000

Hi there, Im getting this error: file:lockdown.cpp; line 57 ; what
LOCKDOWN_E_INVALID_CONF could you please help me out? 🙂

By: Daniel Georgiev

Daniel Georgiev — Sun, 20 Oct 2019 11:05:10 +0000

In reply to Mark.

Hi Bown,
Sorry for the unhelpful response

I did an updated tutorial for installing Iris on your iOS device for 2019
You can see it on the Iris for iOS page here:
https://iristech.co/iris-ios/

Or directly on YouTube here:
https://youtu.be/EdoHN3zwqmc

The videos on this page were for 2018 but Apple made some changes like forcing 2-factor authentication and app-specific passwords which complicate the process even more. We are working on improving the installation and reducing the steps to be more easy to install

Daniel
CEO Iris

By: Daniel Georgiev

Daniel Georgiev — Sun, 20 Oct 2019 11:04:37 +0000

In reply to Susan Artz.

Hi Susan,
Sorry for the unhelpful response

I did an updated tutorial for installing Iris on your iOS device for 2019
You can see it on the Iris for iOS page here:
https://iristech.co/iris-ios/

Or directly on YouTube here:
https://youtu.be/EdoHN3zwqmc

Daniel
CEO Iris

By: Daniel Georgiev

Daniel Georgiev — Sun, 20 Oct 2019 11:04:10 +0000

In reply to Nicole.

Hi Nicole,
Sorry for the unhelpful response

I did an updated tutorial for installing Iris on your iOS device for 2019
You can see it on the Iris for iOS page here:
https://iristech.co/iris-ios/

Or directly on YouTube here:
https://youtu.be/EdoHN3zwqmc

Daniel
CEO Iris

By: Daniel Georgiev

Daniel Georgiev — Sun, 20 Oct 2019 11:03:52 +0000

In reply to Bown.

Hi Bown,
Sorry for the unhelpful response

I did an updated tutorial for installing Iris on your iOS device for 2019
You can see it on the Iris for iOS page here:
https://iristech.co/iris-ios/

Or directly on YouTube here:
https://youtu.be/EdoHN3zwqmc

Daniel
CEO Iris

By: Daniel Georgiev

Daniel Georgiev — Sun, 20 Oct 2019 11:01:59 +0000

In reply to Alison McGlamry.

I did an updated tutorial for installing Iris on your iOS device for 2019
You can see it on the Iris for iOS page here:
https://iristech.co/iris-ios/

Or directly on YouTube here:
https://youtu.be/EdoHN3zwqmc

Daniel
CEO Iris

By: Daniel Georgiev

Daniel Georgiev — Sun, 20 Oct 2019 10:59:30 +0000

In reply to Mathew.

Hi Mathew,
The versions for macOS and for iOS are different

The zip file is for macOS and you can download it from here:
https://iristech.co/iris/

The .ipa file is for iOS installation and again you need to download it on your Macbook or PC but you upload it to your iPhone/iPad/iOS device via Cydia Impactor as shown here:
https://iristech.co/iris-ios/

I also did an updated tutorial for installation in 2019 🙂
There were some changes like 2-factor authentication that were not present in 2018 and the tutorial on the page was outdated

By: Valentina Aleksandrova

Valentina Aleksandrova — Wed, 21 Aug 2019 07:18:54 +0000

In reply to Jesse.

Hi Jesse,
Write to us at contact@iristech.co with the details of your system and issue

By: Jesse

Jesse — Wed, 21 Aug 2019 05:43:47 +0000

In reply to Mark. Hi, I also have the same problem as Mark

By: Amy

Amy — Tue, 20 Aug 2019 23:32:29 +0000

In reply to Iris (Team Member). This same thing is happening to me and I AM attempting to install from my laptop to my iPhone. Help?

By: Mark

Mark — Tue, 11 Jun 2019 03:29:50 +0000

Hello,

I downloaded it onto my iphone, and allowed the phone to trust it. However, when I open Iris, it opens for 1 second then closes. Do you know what I can do to fix this? Thank you!

By: Iris (Team Member)

Iris (Team Member) — Wed, 29 May 2019 14:13:15 +0000

In reply to Bown.

Hi Bown,
Glad you’re enjoying the app and sorry for the inconvenience
That seems to be a recurring problem with Apple devices, perhaps try to contact Apple support to verify your certificate on their end so you don’t get the message anymore
Keep us updated 🙂

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

By: Iris (Team Member)

Iris (Team Member) — Wed, 29 May 2019 14:08:52 +0000

In reply to Nicole.

Hi Nicole,
This is an issue with the Apple product. Try writing to their support staff or reinstalling the program
Keep us updated 🙂

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

By: Iris (Team Member)

Iris (Team Member) — Wed, 29 May 2019 14:07:08 +0000

In reply to Susan Artz.

Hi Susan,
Can you try downloading the Impactor on your PC and try installing Iris through the computer on your iPad?
Follow this article for instructions:
https://iristech.co/iris-ios/

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

By: Susan Artz

Susan Artz — Tue, 07 May 2019 01:47:46 +0000

I have tried to install the Impactor program for my Ipad mini but even after following the troubleshooting video and deleting the requirement for a developer, I keep getting the following:

The Network Extensions feature is only available to users enrolled in the Apple Developer Program.

Then it says to enroll in the program. But I don’t want to be a developer. So how do I get around this error?

Thank you. Susan Artz

By: Nicole

Nicole — Mon, 18 Mar 2019 21:18:19 +0000

I’m getting the “failed to verify code signature….” error. Your note above says “This happens when Apple Developer certificate is expired and you need to contact the developer”, but I’m not sure what this means. Who is the Apple Developer and why do I need to contact them? Is there a way to get around this error so I can install IRIS?

By: Bown

Bown — Wed, 13 Mar 2019 13:35:54 +0000

Hi! First of all, I really like the app. Very convenient and helpful. Good job!
Second of all, I got an error like shown in the “This happens when Apple Developer certificate is expired and you need to contact the developer” heading. I’ve tried deleting and revoking the ID with Cydia and it worked (the certificate’s gone). But then, I still get the same error message whenever I try to reinstall the app.

By: Iris (Team Member)

Iris (Team Member) — Mon, 04 Feb 2019 06:55:46 +0000

In reply to Alison McGlamry.

Can you try entering the impactor menu and clicking SSL Insecure

This should help 🙂

By: Alison McGlamry

Alison McGlamry — Sun, 03 Feb 2019 03:40:26 +0000

Hi,

I am in great need of this on my IPad. Love this! My eyes have been hurting as well as other family members and we are glad to find it. Thank you so much. I am having an issue with an error Peer certificate can not be authenticated. Are you familiar with this one? http-win.cpp; line: 182 . I will try and research some more, just did not know if you get me there faster.

Thanks so much,

Alison

By: Iris (Team Member)

Iris (Team Member) — Sun, 11 Nov 2018 20:58:32 +0000

In reply to Mathew.

Hi Mathew,
When you open this guide:
https://iristech.co/iris-ios/

You can see a download button at the beginning when you click it you will download an .ipa file, so there’s no need to convert zip to ipa

By: Mathew

Mathew — Sun, 11 Nov 2018 04:24:31 +0000

I do not know how to convert the zip file to an ipa file so I can drag it into cydia impactor